Thursday, June 6, 2019

Doctor, Doctor

So my doctor's changed its name, but when there are 61 different names for sugar you can call it what you want; sugar is still sugar therefore my doctors can change its name as many times as it wants shit is still shit!!

I called at 8:00am to make a 'same day appointment' with my full battle gear on, fully prepared with every argument as to why I deserved to see a doctor today.  Whilst there have been many occasions when I have managed to get through (after 20 steaming minutes on hold) to be told there are no more appointments available today, or we only have one doctor on this morning as we have 'doctor training' and my favourite ironic excuse 'there are no appointments as the doctor phoned in sick!!

Today I managed to get through at 8:15am, so although the name has changed it appears nothing else has.  I asked the receptionist if there were any appointments left for today to which she replied 'there are' I'm sure she heard the sarcasm in my voice as I responded 'There's a surprise' ... how did she get revenge? ... 'Can I put you on hold for one moment please', if I wasn't already steaming at the 15 minute wait listening to lift jingles I then found myself on hold until she decided to pick up again.  Whilst I was totally fuming I was also relieved to just get an appointment, so I accepted being on hold, begrudgingly.

The appointment was for my son so I was grateful for the appointment and the after school time slot.  The time slot would be the usual 10 minutes. When I visit the doctors I usually save everything up and offload in one go, which is how I found out that I only have 10 minutes. Having to choose between a smear and my contraceptive pill was definitely one of my more difficult life choices; possible cervical cancer or unwanted pregnancy, thanks Doc!

                                               doctor holding red stethoscope

We arrived 5 minutes early, checked in and waited, and waited, and waited.  We sat and watched everybody else being called and leaving while we continued to sit and wait, after 30 minutes past the appointment time I went to the reception to remind them 'my sons appointment was half an hour ago' she checked the system and let me know 'your doctors running behind' Well no shit Sherlock was translated to her as 'I guessed that much!' but she felt the need to reassure me that we would be next.  It was 45 minutes past our appointment time before we were finally called for our appointment, how is this even acceptable? And do not tell me that you are sorry for the wait because its transparently not sincere.  If I had shown up 5 minutes past my appointment time I would have lost my 10 minute appointment slot and made to reschedule yet sitting there for 45 minutes was supposed to be acceptable, I think not.  Yet here we are putting it all down to 'teething problems' which translates to shit is still shit!
In hindsight I rant about this with full knowledge that many people from many countries will be thinking 'HA, you think you have it bad'.  I read a story about a young man who attempted suicide in the USA following the failed attempt he spent a week in hospital and was charged for his efforts to the sum of £70,000! They certainly take their 'after care' seriously! who says that you can't put a price on life, not USA!

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